Best E-Commerce in Italy 2021/2022

by Gennaro
26 June 2021


The study was published on 14.06.2021 in the newspaper La Repubblica Affari & Finanza and online all year round on


A check of 36 criteria by our experts and a representative survey of over 700,000 online customers have awarded as excellence in e-commerce in the cosmetics sector.


The final rankings of the "750 best E-Commerce in Italy" were drawn up on the basis of the points assigned within each of the 63 sectors analyzed. The score achieved in customer satisfaction (50%) was added to the weight of the expert test (50%). Online stores, with an above average score in their sector, received the "Best E-Commerce in Italy - Top + sector to which they belong" award.


The updated rankings drawn up by the German ITQF Quality Institute by sectors. Download the pdf. Update June 2021